Our Story
Born from a passion for craftsmanship and a desire to support talented artisans
Our Mission
To create a thriving marketplace where artisans can showcase their unique handmade products and connect with customers who appreciate quality, authenticity, and the human touch in every creation.
Our Vision
To become the leading platform for handmade products, empowering artisans while providing customers with access to exceptional, one-of-a-kind items that celebrate creativity and craftsmanship.
Why Crafida?
Crafida is DM-commerce infrastructure for Egyptian handmade sellers on Instagram. We answer buyers' DMs, close the order, and arrange delivery — a flat 100 EGP nationwide, paid cash on delivery or with a partial-COD deposit — then pay the seller within 48 hours. It costs 5% of what she earns, with no subscription and 0% commission for her first 3 months, starting from her first sale. Returns follow Crafida's published policy.
What Makes Us Different
A platform designed for both artisans and customers who value quality and authenticity
For Customers
Discover unique handmade products you won't find anywhere else
Direct connection with artisans and their stories
Quality assurance and verified artisan shops
Fair pricing that supports creators
Secure shopping with 14-day buyer protection
For Sellers
Easy shop setup with step-by-step guidance
Fair commission structure that supports your business
Marketing support and platform visibility
Analytics and insights to grow your business
Community support and resources for sellers
Our Values
The principles that guide everything we do
Quality First
We ensure every product meets high standards and every transaction is secure and reliable.
Supporting Artisans
We empower creators to build their businesses and reach customers who appreciate their craft.
Customer Satisfaction
Your happiness is our priority. We're committed to providing exceptional service and support.
Transparency
Clear policies, honest communication, and fair practices in everything we do.
Innovation
Continuously improving our platform with new features and better experiences for everyone.
Community
Building a vibrant community of makers, buyers, and craft enthusiasts who share a passion for handmade.
Get in Touch
Have questions? We're here to help.