Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2024
Introduction
Welcome to Crafida. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information that you provide directly to us, including: • Personal information (name, email, phone number) • Account credentials • Payment information • Shipping addresses • Order history • Communication preferences We also automatically collect certain information when you use our platform, such as device information, IP address, and browsing behavior.
How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Communicate with you about your account and orders • Improve our services and user experience • Send you marketing communications (with your consent) • Detect and prevent fraud • Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances: • With service providers who assist us in operating our platform • With merchants when you place an order (order details only) • When required by law or to protect our rights • In connection with a business transfer
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your information • Object to processing of your information • Request data portability • Withdraw consent where applicable To exercise these rights, please contact us at support@crafida.com
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.
Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: Email: support@crafida.com We will respond to your inquiry within a reasonable timeframe.